Worked sample, fictionalized

Sample Workflow Reconstruction

This example shows how Pulse can organize a historical workflow around the approved standard, authority, events, human intervention, exception path, outcome, and evidence limitations.

Reconstruction map

Follow the evidence path across systems and parties.

The goal is not to create a perfect narrative from assumptions. It is to show what the records support and where the path cannot be reproduced.

Plan criteria
Eligibility and request
Automated routing
Human review
Escalation
Final notice
Every step is evaluated against the approved criteria and authority in force for the event.

Evidence inventory

State what is present, missing, and only partially supported.

A defensible reconstruction makes the limitations visible rather than filling them silently.

ElementExpected recordWorked-sample observation
Approved standardPlan criteria version PA-2026.04, effective April 1, 2026Available in document repository
AuthorityVendor clinical reviewer and plan-design escalation roleReviewer role present; delegation reference incomplete
Required inputsEligibility, diagnosis, prior treatment, requested drug, supporting notesAll present except one timestamped source reference
Workflow eventAutomated routing to clinical reviewEvent timestamp present; rules version not bound to event
Human interventionReviewer requested additional informationAction present; rationale preserved in free text
Exception pathEscalation after missing-information timeoutEscalation occurred; authority token not preserved
Final actionRequest denied and notice issuedOutcome and notice available
ReplayabilityReproduce criteria, authority, and conditions at decision timePartially supported

Illustrative finding

The action can be identified, but the decision-time authority and criteria version cannot be fully replayed.

The available records support that a denial and notice occurred. They do not fully bind the rules version and escalation authority to the decision event.

  • Condition: rules version and authority token not preserved with the event
  • Criterion: the approved criteria package requires both
  • Consequence: the organization cannot fully reproduce why the action was authorized
  • Recommendation: bind version, delegation reference, and escalation result to the Decision Artifact
Scope limitation

This is a fictional worked sample. It does not describe a real employer, broker, PBM, carrier, vendor, member, or completed engagement.

Bring one real workflow and the records available today.

The first diagnostic can be narrow, offline, and bounded to one historical action.

Start With One Workflow